While rarely used, you can give a customer cash from their account using the Refund feature.

Ensure the customer on your screen is the one you are issuing a refund. 

TIP: If needed, use the Search feature to locate your customer.

  1. Click Menu and select Refund.
  2. Enter the refund amount and click Total
  3. Confirm the refund due by clicking OK.
  4. Give the customer the money.

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